The Remobo Blog
a blog from the creators of Remobo...
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The Remobo App creates an instant private network between computers across the Internet.
We've just released a big update for our MAC OS X client! Version 0.40.0 is now available with lots of bug fixes and much better stability. You can grab it here:
Many of our Linux users have been demanding a 64bit version of Linux, and now it has arrived: Remobo v0.30 Linux is available for download now. Here are the major changes:
The updated versions for Windows and MAC will follow soon, while this release is all about Linux. The Remobo Team has been working on Linux for a long while, and finally got a chance to tie up all the loose ends. We hope you as users enjoy the Linux version of Remobo as much as we enjoyed developing it.
Hi everyone! We have completed a complete overhaul of our backend servers and also have just released a new client with several bug fixes. Please download it in our downloads section!
Thanks to everyone for bearing with us while we work out the kinks in the system as we grow!
Starting around 8pm Dec. 19th, 2009 PST, we're experiencing some repeated server outage for a few hours. The existing running client should no be affected, but the new login sessions may fail because of this server outage. We're working on the fix of the problem now; it may take a few hours before data on the servers are fully restored. Sorry for the inconvenience.
Update I: The server clouds are up and running well, though the data restore process is still in progress. This means the registration and login functions for all new users should be run ok, while some existing users may still experience login failure (username/password mismatch), because the restore processes haven't recovered all of the data yet. Hopefully the whole recovery process will be done in a few hours. We'll keep you posted.
Update II: All user data are restored now. This means both new & existing users should be able to login ok now, and everything should be working. If you still encounter problems, please notify us by email to "support (at) remobo (dot) com", with your Remobo UserID and the log file, remobo.log.
This is an optional upgrade from v0.20.*. The major changes are:
* better Linux support , with latest boost library of v1_41_0.
* multicast/broadcast support.
* misc. bug fixes; the major one was the fix of delay while displaying Login Window for v0.20.8 version on Windows. Get v0.22.0 here
A bug was recently discovered in v0.20.8 for Windows version that, in some cases, the Login Window is not shown long after the Remobo program is launched and the Splash screen displayed. It can take minutes to hours before the Login Window is shown on screen; during the time the Splash screen is gone and there's no Remobo window on screen, although the Remobo.exe process is still running, based on the Task Manager's Process List.
The bug is in our new event-processing logic, and it's been fixed in the next releases of Remobo, v0.21.x, which is now under tests before official release. You can either request to be a Private-Alpha tester by emailing your Forum UserID to "tester (at) remobo (dot) com", or downgrade to the previous version of v0.20.1:
Notice that this bug affects only windows version of v0.20.8.
Sorry for the problems. We'll make public release of next version soon.
[Update]: this bug is now fixed in the v0.22.0 release.
In the past few days, we've been working hard trying to recover some of our Users' data that's been corrupted after the Server Outage last weekend. Most of them are recovered by now, but there's still some that we just won't be able to recover without your password.
One of the reasons why we decide to build Remobo is to make "Network Security" a choice for everyone. We highly value our user's Privacy, and have this philosophy of not to keep user's private data, like passwords, on our servers AT ALL. This makes it very difficult to recover some of your Account Records like Login Credentials, which are encrypted with your own password.
All our Servers are designed with redundant backups, but in the incidents of last weekend's Server Outage, both the primary and backups were crashed with corrupted data under loads. We'll redesign the back-end servers to make sure this won't happen again. (I'll write more on this in later posts...)
Most of you should have no problem logging in by now. For those of you who still cannot login with the right UserID/Password, here what you can do:
1) Reset your password. From the Login Window of Remobo, there's a "Reset Password" link that walk you thru resetting password. Choose the "Forgot your password" options, and fill in your UserID and Email Address used when registering your UserID. They'll be matched against our stored records. And an email will be sent to you for new passwords.
Notice that, after the password recovery, you may still notice that some of your buddy list is missing, which is also the casualties of last weekend's Server Outage. Please manaully add all your buddies back. Sorry for the inconvenience.
2) Register new Remobo Account. We know that, in the past, there're quite a few users experiencing errors while registering private key from their Remobo client. The latest version, v0.20.8, has addressed most of this kind of problems. If you still encounter errors while registering new UserID, now you can aslo do it from our web page:
http://www.remobo.com/register.php
After registration from the web page above, you can login from any Remobo Client with the newly registered UserID.
Notice that, in Remobo, you can login with single UserID from multiple machines. So, you can either create multiple new accounts and make buddies of each other, or use a single Account and login from all your machines.
We are really sorry for all the inconvenience on some of you from this user data loss. Please let us know of any problems you may still have. You can post it on our Forum, or write to "support (at) remobo (dot) com".
Recently we uncovered a bug in v0.20.1 that, during normal login, sometimes casuses the Remobo client program to generate duplicate Account Records in the database. This will cause the login session to halt on the client side.
The bug has been fixed on v0.20.8, which was released just today (for MAC & Windows now, Linux version will be out soon). If your Login windows disappears or halts after you've typed in the right username and password, then you may be hitting this bug. We're in the process of cleaning out duplicated Account Records in our database, and you can help by upgrading to v0.20.8 to avoid the chance of it re-generating duplicate Account Records. Thanks!
We've just released a new version of Remobo (v0.20.8). A lot of the internal code has been rewritten for stability and there are lots of bug fixes. We plan on having more frequent releases moving forward, so try it out and let us know what you think!
